Selectively omitting form fields and section headers from resulting "tickets"

Our intake form has some generic verbiage and links at the beginning and end of form to help set guidelines and links to resources for our requestors before they submit their ticket.

Unfortunately, these links and verbiages carries over to the resulting tickets and clutter up the Description field. I would love the ability to remove these informative/cosmetic information from getting copied into the tickets.

I've looked briefly at the new Wrike form builders and it looks like I can choose having a user input be displayed in a title, description, and custom field. Perhaps have another option to not display anywhere. Thanks.

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
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Hello Long Ho, thank you very much for your post. I've opened a ticket with our Support Team so one of our experts can provide you with an accurate reply, you will be contacted soon 👍

Juan Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

Juan Wrike Team member Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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