I'm currently puzzled (and challenged) by the seemingly uncontrollable column "capacity" when I create a "Utilization and performance" board.
Capacity seems to be fixed at 40 hrs. pr. week pr. employee, no matter what settings are. I've tried to make changes in the settings for work schedules by changing the Daily Capacity field.
Capacity in our context is actually full at 37,5 hrs. weekly and all team members have varying utilization rates to follow, and it is essential to them to be able to follow their own status in % on hrs. spent on billable vs. non-billable hrs. which we hoped to be able to showcase in Wrike, so the standard at 40 hrs. blur the data a bit.
Furthermore it'd be helpful if the data regarding blocked days (PTO/vacation/other time off) is also utilized from the work schedule settings, maybe it must be added through advanced formula?
Does anyone have good hacks on how to obtain this in analyze? :-)
Bonus question - does anyone know exactly where data in column "planned utilization" is drawn from? Is it equal to that of workload and if so, is it based on active and completed tasks or which filters may be in use 🤔