Invitation Email gets lost

I have invited a colleague but she have not received an invitation-email. How long does it takes for her to get one so she can get started using Wrike?

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Hi Elvira Cauchy Andersson, welcome to the Community! 🙌

I can see that you've already discussed this with our Support team. 

Please let me know if there's anything I can help you with.

P.S. As you're a new Community member, I'd suggest checking out our New to the Community forum that will help you get the most out of Wrike Community 🤗

Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover

Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover

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I have the same issue.  None of the two users I invited get the email. We are on MS 365. I invited my personal address and it worked instantly. 

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Completely unhelpful answer. Basically telling Elvira to go look for a needle in a haystack. 

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Hi Thierry G, I see that your issue is resolved, please don't hesitate to let us know if you'd have any questions!

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Hi, I am facing the same issue - sent two invites to colleagues inside the organization, emails get lost

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Hi Ronen Jashek, thanks for getting in touch. I've raised a Support ticket for you and our team will be in touch to help shortly 👍

Also, it's great to see you here, welcome! You can learn more about our Community in this post 🙂

Elaine Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Elaine Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover

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I am having this same issue.

 

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Hi Rebecca Ball 👋 Welcome to the Community Forums! Thank you for bringing this to our attention. I'm raising a ticket on your behalf, and one of our team members will be in touch with you shortly 👍

Rohan V Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Rohan V Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover

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I am having the same issue with a colleague. What's the suggested solution?

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Welcome to the Wrike Community, Andrea Affinati! Is this still happening for your colleague? Please let me know, and I will connect you with our support team to help. Thanks! 👍🏽

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Basudha Sakshyarika Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover

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I am having the same issue with a colleague. What's the suggested solution?

Why such topic is repeating?

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Thanks for reaching out, and I’m sorry to hear that you’re facing this issue. I’m looping in our Support team so they can investigate this further. They’ll reach out to you shortly.

Rohan V Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Rohan V Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover

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