[Answered] Wrike links open in separate window

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Dr. RJ Gosselin

When I click a link to enter a reply to an "@mention" or a Wrike task, the link always opens in a new tab, even if Wrike is running an another tab onthe browser.  this takes additional time, slows my system and is redundant.

How can I get Wrike links to open in the SAME TAB as where I already hav Wrike running?

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Stephen

Hi there, thanks for your post Dr. Gosselin. I assume you're clicking this link from an email notification, or some source outside your browser? If so, the email client is not aware that Wrike is open in your browser so by default once the link is clicked, it will command a new tab in your default browser. 
 
I can see why having this link reload the exiting Wrike tab that's running would keep your browser tabs tidier so thank you for sharing this feedback with us!
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Stephen

Hi Dr. RJ Gosselin,

Some good news for the request you've requested. If you use the Wrike Desktop App, we have now released a feature in Wrike Labs that will open Wrike email and messager links directly in the Wrike App without opening a new browser tab.

It's doesn't cover the full request you've suggested here but it's something I think you'll be interested in.

If you don't currently use the Wrike Desktop App, you can download it here.

Looking forward to hearing what you think 👍

 

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Dan Harper

Hi Stephen -

This is a feature I'm looking for (Email links open in my desktop version of Wrike - NOT the browser) But I can't find it in Labs. Is it still a feature?

Thanks,

Dan

 

 

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Stephen

Hi Dan, it's now out of labs and can be activated in your account under 'Apps and Integrations' within your profile.

You just need to tick the checkbox that includes that tab feature as below. More information over here too 👍

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Dan Harper

Thanks for the road map - I just checked magic checkbox! I assume it's all links going forward. Thanks for the help!

Dan

 

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Brandon Willis

Stephan, thanks for the fix

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Diane Eldridge

I also have the check box checked to open tasks in the app.  But here are the issues we are encountering when clicking on "Open Update in Wrike" link from email.

  • it always opens a browser tab and THEN it opens the task in the app.  If we're using the app, we shouldn't be getting open browser tabs
  • If the app is not open, it doesn't open to the task I was clicking on and I have to then go back to the email and click it again
  • It opens a new tab in app and in browser every time i click a link in an email
  • I have to keep closing the web browser tabs

These may seem minor but I'm an experienced Wrike user and if these things bother me, I can only imagine what it's doing to those who are not as experienced in our office.  It can be very confusing and a waste of time.

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Lisa

@Diane Hey, thank you for the feedback here, I'll pass it to our Product team 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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