Shared task giving full access

Our company wanted to share a task with a client so they could download and comment on materials that we made for them, but first I wanted to do a test. I shared the task with my personal email, logged in through incognito and once going through the process of signing up I found that I could see not just the task but all of the design projects as well as the marketing projects above our folder. My manager had to go into his admin settings to move the new users out of full access.

What is causing this and how can we resolve the issue?

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Anastasia

Hi Brad, thanks for posting this here! That doesn't sound right - access to a lower level task doesn't grant access to higher level locations, unless they were explicitly shared some other way. I'll be happy to help with getting to the bottom of this, but I think it would be best to switch over to email since screenshots will be really helpful. I'll go ahead and open a Support ticket for you right now, and our team will be in touch shortly. Let me know if you have any other questions! :)

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