Basic Version
Hello, i want to test the basic and free version of wrike. Now i was forced to use a trial for 14 days. Can you please tell me how i can quit this free trial.
And its a bad first impression, if you dont have the chance to stay with the basic version.
Thanks a lot in advance
Daniel
Hi Daniel, sorry for any confusion there! I saw you opened a Support ticket right away as well, and can see you're now on the Basic plan. If you want to give any of the paid features a try, please let us know!
I'm on the same spot than Daniel, forced to start a 14-day trial.
How it works? Should I end the 14 day trial and then pick the Free version? Or am I allowed to downgrade my trial version to a free one?
Regards
Marcos Saturno
Hi Marcos 👋 You can downgrade to free while on a trial. Here's how the account owner can do it:
Let me know if you have any questions!
Hi, I didn't have enough time to explore my trial version and would like to downgrade as well to keep studying the tool.
How can I do it after past the trial period?
Thank you in advance
Hi Lilian, I have reached out to your account manager who'll be in touch soon to discuss your options. Any questions in the meantime, let me know 👍
Hi, I have this same exact issue. I cannot access the tool nor any of the info I entered in.... could you please help? Also you may want to try a fix for this without having to have account manager intervention.
Hi Shaun, any change to subscriptions needs to be completed by the account's manager or the Support Team. I've raised a ticket for this now so you'll hear from Support soon who can help move this information over. Thanks for posting 👍