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Hello, we have a team member who cannot access Wrike as a collaborator but he can no longer log-in. I think he initially subscribed to the trial period for the paid subscription and when it expired, he is no longer able to log-in. Is there any way to change his subscription to free so he can log-in?
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Hi Micci, I can see you have many Collaborators on the account so I have raised a ticket to support who can assist with this. You’ll get an email soon to confirm. If there’s anything else I can help with in the meantime, let me know!