Refund subscription

Hello,

 

I subscribed to Wrike in 2015 and I paid for one year.

I didn't know that the payment was renewable each year.

I did't use Wrike in 2016, is it possible to be refund?

Thank you.

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Anastasia

Hello Célia, thank you for reaching out! I've passed this to our Billing Team, who will get in touch with you shortly to assist and answer any additional questions about your subscription.

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

i have the same problem , is it possible for me to refund ??

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hey @Nattapichai, thanks for reaching out! I can see that you've already submitted a ticket to our team about this, they are already working on it and will reach out to you soon 🙌

Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover

Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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