[From Wrike] Email Communication With Non-Wrike Users 📧
Cansu
Hi Community!
We are so excited to announce the latest release from our Product team - email communication with non-Wrike users 🔥 You can now communicate with external people outside of your Wrike account by receiving and sending emails directly from Wrike tasks to external email addresses.
This has been one of the most demanded feature requests in the Product Feedback forum and we are happy to deliver it to you today! Thank you, everyone, who has participated in the beta testing, shared their feedback on the Community thread, and supported the idea with their upvotes, we appreciate your contributions 🙌🏼
How to start using email communication with external users?
To make this feature available in your account, you'd need to set your external request forms to allow email communication. After changing the settings whenever a person submits a request form, Wrike users can start communicating on the task created with the external requesters via email and vice versa.
📖 You can find detailed instructions on how to set up email communications in our Help Center.
- Adjust your Request Forms to allow email communication
- Email communication for Wrike Users
- Email communication for external requesters
📍Please note:
Email communication is only available in tasks or task- and project-based custom item types that were created from external request forms set to allow email communication.
As always, please don't hesitate to share your feedback or questions in the comments below. Looking forward to hearing your thoughts 👀
Hi Meraka Moulton 👋 Thank you for sharing your feedback. We understand your perspective on having a conversation thread, and your suggestion is being forwarded to the relevant team. If there are any updates in the coming months, I'll be sure to let you know👍
Rohan V Community Team at Wrike Wrike Product Manager Станьте экспертом в Wrike с Wrike Discover
Rohan V Wrike Team member Станьте экспертом в Wrike с Wrike Discover