Inbox notifications
Is it possible de be sure that someone that follow a folder will receive the notifications in his Wrike Inbox. Because most of our users removed their Email notifications.
help.wrike.com/hc/en-us/articles/209602929-Following?flash_digest=de1652390d6f6e373f69a0b74abb4ff9df9e600e
Hi Jean-Philippe,
Email notifications settings do not affect the Inbox in Wrike. You can be sure that users will receive notifications in their Wrike Inbox for the things they're following.
I am a follower on a project and am not receiving notifications in my Wrike inbox. How do I fix this?
Hi Susan Leander, welcome to the Community. Do I understand correctly that you receive email notifications and not inbox ones? This could be expected behavior. You can find the actions that trigger inbox notifications here.
Hi Juan,
When I am a follower on a task, I don't get an email or an inbox notification. I have limited the email notifications, but would like to be notified when someone @ mentions followers of the task. How can I turn inbox notifications on for @ follower mentions? Thanks!
Hi Susan Leander, thank you for your reply. If a user mentions @followers and you are one of them, you should receive a notification in your inbox. Do you have any examples of situations where you've been mentioned and didn't receive the inbox notification? If so, I'd recommend creating a ticket with our Support Team - we can do that on your behalf as well.
Looking forward to your reply!