Update User Daily Capacity
Hello!
I'm looking to update our delivery team members' daily capacity from 8 hours to 7 hours Monday through Friday. How am I able to do this?
I've referenced the following resources, but need an extra hand. Thanks!
Страница, которую вы ищете, не переведена, но у нас есть другие материалы на русском языке и служба поддержки на русском языке.
Чем мы можем помочь?
Learn. Share. Discuss.
Hello!
I'm looking to update our delivery team members' daily capacity from 8 hours to 7 hours Monday through Friday. How am I able to do this?
I've referenced the following resources, but need an extra hand. Thanks!
Folllowing List for Post: Update User Daily Capacity
[this list is visible for admins and agents only]
We accomplished this through creating custom schedules and assigning them to team members.
Hope this helps! If you have specific questions, I would be happy to help further.
Hi!
Go to Setting > Work Schedules
You can edit default or create different schedules
As you can see for this user I've 2 workdays by week with 5h daily capacity.
After creating / update work schedule, go to user tab
Select user and change Work Schedule
I hope this help.