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New Dashboards - missing features

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    Paul Fox

    I am also extremely displeased with the removal of useful functionality. Not being able to change task status or click the date to reschedule on the calendar is frustrating. It seems odd to make an update that takes more functionality away than it adds. Below is the list I tried to post yesterday, and I'll add a couple things to it. I didn't include the drop-down list of dashboards, but I did find it annoying. I like your idea to have favorites that live at the top. 

    • Please restore ability to complete tasks (change status) directly from Dashboard.
    • Please restore ability to reschedule by clicking on calendar date directly from Dashboard.
    • I miss the number showing how many subtasks live within a task. Now it's just an arrow I have to expand before I can see how many subs there are.
    • How do I delete a widget now?
    • I hadn't noticed not being able to drag folder tags onto tasks, but that functionality is important to me as well.
    • As pointed out by Oskar, the dropdown list of all Dashboards is only a positive if you also add a way to keep my favorite Dashboards on the page. Otherwise, it's just another extra click you're forcing on me every time I want to switch what I'm looking at.

    When members of my team are resistant to using Wrike, we always point them to Dashboards--as far as I'm concerned, Dashboard view was far and away the biggest selling point for Wrike. It seems like everything that was changed creates MORE clicks, takes MORE time, gives LESS information at a glance, and provides FEWER options. 

    Paul Fox We are what we pretend to be, so we must be careful about what we pretend to be. - Vonnegut

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    Michael Mottola

    (Изменен )

    I concur and was heading to create my own post based off of email I sent my rep. It outlines similar pain points Oskar has mentioned.

     

    As someone who uses dashboards to keep tabs on my teammates and projects, I strongly dislike the new update to the Dashboard. I find I've lost productivity as result. Therefore, Wrike is losing points in the overall User Experience department with this update.

    Here's my reasons why:

    1. Switching to a different dashboard, now takes more clicks and thus more seconds.
    2. The order of the dashboards now constantly change (because it shows recent), which removes any muscle memory for switching Dashboards, which takes up more valuable seconds navigating your product
      - consider a user setting to control the sorting
      - consider having 3 or 5 most recent or most often accessed dashboards to the right of the new dropdown chooser (like the old way) for quick access (starred dashboards would be an elegant solution to solve this problem)
    3. Having a limit on how many dashboards that can be made, sucks!
      - We often have a dashboard per person (see More Notes for a solution)
    4. Hiding and Showing tags/folders in a widget, would be better if global or at least dashboard wide (instead of on individual widgets) - I prefer to see tags on most dashboard, to apply this setting across all my desired dashboards, I need to click over 65 times.

    More Notes:

    • Dashboards would be super powerful if you could make a Dashboard template and have a filter for assigned.
      • I have 13 of the exact same Dashboards, the only difference is the assignee
      • When I want to make changes (adding a label to widget for example), I have to do it in 13 places
      • My Fav Dash is Kanban style with Open Tasks, Assigned Tasks, Active Tasks, QA / Ready, Completed. Having one dashboard and simply filtering by individual would be HUGE!
    • Consider having Dashboard Settings
      • I've outlined a number of use cases above
      • Hiding avatar of assigned individual - can gain real estate when looking at a specific individuals dashboard

     

    I can't use the My Work interface because it doesn't group or order things well, so I rely heavily on dashboard for my own work, but also for viewing different projects or teammates work loads.

    This new dashboard update hugely misses the mark for me and it negatively affects my productive.

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    Sam Watson

    Just wanted to also re-iterate the need to be able to change the status of tasks from the right click menu (and also as others have mentioned we'd like to be able to see "important" tasks as we were able to before).

    Why would we want a "todo list" where you can't mark things as complete without opening a popup?

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    Stephanie Westbrook

    Hi everyone, thank you for all of the early feedback here! The team is just rolled out new Dashboards to some accounts and your thoughts around the functionality are extremely valuable. We're going to be passing all of this feedback on to the Product Team as they continue developing the view. 

    @Michael I was wondering if you could expand a little bit on your fourth point under "Here's my reasons why" - would you like to have one set of filters apply to all the widgets in a Dashboard? (With the exception of maybe looking at different assignees.) I also want to mention the "Current user" filter. It lets you filter by tasks depending on who is currently logged in to Wrike. So you could create a widget, filter by current user, share the Dashboard with team members, and then when each team member looks at the Dashboard, they'll only see the tasks that are assigned to them. There's a step-by-step post on the forums with more information if you're curious. I would love to hear if that filter would work for you!

    Stephanie Westbrook Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Michael Mottola

    @Stephanie sure, no problem.

    Regarding point fourth, I was referring to the "Display folder tags" in a widgets. That setting is specific to the widget, it would be nice if it could be applied to all widgets in a dashboard. For instance, an option under the dashboard context menu (the one with the rename and delete a board options). This one isn't a big issue for me.

    The current user filter is nice and useful sharing individual's dashboard. However, I want to be able to view everyone's dashboard myself. Exactly what they see. We currently, create dashboards with a specific assignee and then duplicate and change assignee for each person within my team.

    From what I can tell, I cannot perform what I desire. If there is a way I'd be thrilled to learn it. Otherwise, you should create it :)

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    Oskar Madenteg

    Also in regards to this thread. I base most of my widgets on folders and I would like to have the option to add tasks directly from the dashboard. I understand this would not be possible when the widget is based on more than one folder. But as I wrote most of my widgets is based on one folder.

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    Anastasia

    Hi everyone, thanks again for reaching out with such detailed feedback! As always, we took it straight to our Product Managers, and I have some updates to share about enhancements we’re already working (based on your feedback) 😃

    Our short-term roadmap includes some new additions to updated Dashboards. First of all, the importance indicator is coming back! We’re also working on bringing back the date picker, and adding the ability to change a task’s status through its context menu. Once that's done, the next step will include working on making multiple Folder tags visible on a task card.

    We’re really interested in hearing some more feedback about your navigation experience in Dashboards, as well as your thoughts about statuses and how they’re currently styled.

    Happy to continue this conversation! ⭐️

    Anastasia Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Jan Gray

    I agree with many of the comments listed above. In addition, I can no longer freely move projects around on a dashboard. I used to be able to "stack" projects in columns so that I could see all projects on a dashboard on a single screen without having to scroll back and forth. As many have said, the new design does decrease productivity so I hope many of the now missing features are returned.

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    Oskar Madenteg

    Hi Jan, You actually still can stack the widgets, they have just made it a little different:) Grab the bottom of the widget and shrink it.. then do the same with second widget, when they are small enough to fit in one kolumn they will do so automaticlly. Good luck:) 

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    Jory Bidart

    I don't like how the new Dashboards require more clicks to see things.

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    Michael Sorensen

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    Bring back "change status" in right-click options, and the ability to click on the due date and have the calendar pop back up to change, please!

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    Michael Mottola

    It's almost been a couple weeks and I still seriously hate the new dashboards. I wear many hats in my organization and oversee a lot of different people and projects. My favourite interface has turned into a dreadfully annoying interface to use. Even the readability of the text has negatively changed. it's harder to find the text I'm looking for, my web designers also agree with me. This update misses the mark on all accounts.

    I'm sure there are people that are okay with the new dashboards but I cannot see anyone loving it.

    Can you back the old one in Wrike Labs as an option for us? Anything to improve my Wrike experience.

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    Paul Fox

    @Michael Mottola

    I'm right there with you. I do appreciate the ability to drag my tasks into other tasks and dashboards--I'm loving that--but I wish that function could be added to the old Dashboard design. Like you've said, the old design is better in pretty much every way. I've stopped tracking my work as actively because of how clunky the interface is.

    Based on Anastasia's comment above, it sounds like there are changes coming in the near future. I can say that, while it may be unrelated, I did have to make a change to my Stylish CSS yesterday (I use a Chrome extension to add my own styles for things such as giving Dashboard title headers background colors for visual separation); So, at least something Dashboard-related is changing.

    Paul Fox We are what we pretend to be, so we must be careful about what we pretend to be. - Vonnegut

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    Alexey Kartavenko

    Hello. Importance indication on task card is returned today and other missing features such as status change from context menu and custom rescheduling via interactive calendar icon are almost ready for deployment. Thanks for your patience.

    Alexey Kartavenko Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Michael Sorensen

    Awesome! I do like the new look of the dashboards, so I'm happy you're returning the lost functionality rather than reverting entirely.

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    Alexey Kartavenko

    Hello. These previously missing features are online now: task importance indication, task status change via "Mark as", and advanced rescheduling via an interactive calendar icon. Also, the ability to rearrange specific Dashboards order in the Dashboards selector dropdown was deployed too. Thanks for your patience and have a productive day with new Dashboards!

    Alexey Kartavenko Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Oskar Madenteg

    (Изменен )

    Hello,

    Thanks, good work.

    Still missing three important features for me.

    1. More folder tags should be visable(as it was before, and still is in board view)

    2. also the possibuility to drag folders to tasks in the dashboard to add new tags. These features are very important to me.

    3. Wnat to be albe to "pin" or "Star" favourite dashbords and they should then be visable next to the drop down menu. Allows for faster navigation.

    //OSkar

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    Stephanie Westbrook

    @Oskar Hello! The team intends to work on releasing the functionality you describe in points 1 and 2. In terms of the ability to star Dashboards, I just want to confirm - you would like to have some Dashboards visible outside of the dropdown list?

    Stephanie Westbrook Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Oskar Madenteg

    @Stephanie, yes that would be Ideal for quick access to the most frequently used dashboards.

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    Stephanie Westbrook

    @Oskar Got it, thank you!

    Stephanie Westbrook Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Ryan Downs

    I second the removal of the tags on the Dashboard.  It is really inconvenient when you are looking down your task list on a Dashboard for items that are specifically marked with a certain tag and you have to click the Ellipsis menu on every task just to see all the tags.

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    Blaž Dakskobler

    Some feedback about dashboards:

    • Please add an option to duplicate a widget inside the same dashboard. If widgets have similar filters, that's faster than creating a new widget from scratch every time. Currently I use a workaround - copy the source widget to a temporary dashboard and then repeat this process:  modify the widget, copy the widget to the target dashboard... repeat as needed.
    • When sorting a widget by statuses, please add an option to revert the statuses order (to have the later statuses on top).
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    Blaž Dakskobler

    Some more feedback: as team lead, I find the cap (limit) on the number of dashboards too small (15). Sure, There are still Reports, but for many use cases I prefer dashboards. Please increase the cap (double it? :) ).

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    MC Carter

    The Dashboard widget More menu should have 'Open in Default View' option

    Please see this screencast: https://www.useloom.com/share/06811ea05ba54706a86b505bca28db4c

    I expand dashboard widgets every time I look at a Dashboard because the Dashboard is the summary — e.g. looking at a user's active projects (including my own), and then when you actually want to see what needs to be done and get to work (start completing tasks) you need to see what's Backlogged, To Do, Doing etc.

    The fact there's an Open in List View option off the widgets acknowledges that users want to get to the underlying list of tasks, but the assumption that the user wants to see that in the List view is erroneous — the user wants to see it in their most common type of view (for many these days that's Board view for our users, but for others it could be New Table, Gantt Chart, etc.) which they probably have set as the folder's or project's Default View.

    The adding of an Open in Default View option off the widget would remove the constraints of (and additional click that's required each time due to) the erroneous assumption re List View.

    Hope that helps explain the context/use case.

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