Within my organization Wrike is used for several different types of workflows.
One of these use cases is to list and prioritize requests coming into the product team from Sales, Customer Success and Marketing. This use case has caused two areas of frustration.
1. The product team takes the top priority items and swivels into GitLab to create pull requests for the work to be done. I see Wrike has pretty strong integrations with Jira and GitHub. We would like to see strong integrations with GitLab. Our Product and Engineering teams are pushing to put everything in GitLab and stop using Wrike. I don't want to see this happen. The sooner we can get a solution for integration here the better. We have looked at third party solutions and this is not the direction we want to head. We have also considered writing our own integration, and would rather use something maintained externally.
2. There is no way to compare these lists from week to week. The management team is looking for a way to track progress through lists. For now we have created a weekly email that shows this list by priority. We have to created these emails using the API. We are looking for a way for anyone in our organization to do this without needing to pull from the API. (I will be creating another post for this one).