Snapshots are blank when I include a Data Hub Custom Field

I am testing a custom field linked to our Client Database to populate client names for tasks so that I can easily group by client in reports. 

When I include this "Client" custom field either as a column or a grouping, snapshots of the report become blank. Is that something to do with external permissions to access Database data? 
Is there a permissions setting we can change to get around that?

As a workaround, I found that it's possible to create a custom table view and group by client and create a public link for that view. Is that not subject to the same permissions concern?

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Hey Austin Hines! 🙋🏻‍♀️ Thank you for the post. Please feel free to reach out to our support team for advice on this. Let me know if you would like me to raise a ticket on your behalf! 😊

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover

Basudha Sakshyarika Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover

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