Comments not showing up where they were placed!

Hi all,

We've had an incident where comments (whether highlighted text or just dot w/text box) are showing up shifted erratically across the page. You can read the comment, but the highlight is not where it's supposed to be so there is not context. I tried refreshing, restarting, didn't work. When I export the PDF with comments they show up in the right place. 

Any ideas?

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3 commenti

Hi Mary, thanks for reaching out and sorry to hear you're having an issue. Please let me know if that's still the same, and I'll raise a Support ticket for you!

Lisa Community Team at Wrike Wrike Product Manager Diventa un esperto di Wrike con Wrike Discover

Lisa Wrike Team member Diventa un esperto di Wrike con Wrike Discover

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

We are having the same issue. Doesn't look like it was resolved.

 

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Damian Kennedy, I’ll open a ticket with our support team, as this will need a few more details to troubleshoot. Our team will get back to you shortly. Thanks! 😊

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Diventa un esperto di Wrike con Wrike Discover

Basudha Sakshyarika Wrike Team member Diventa un esperto di Wrike con Wrike Discover

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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