Analytics View Refresh

The Wrike support desk confirmed that the reports in the Analytics view are updated every 15 minutes. At the moment there is no refresh button or workaround to force refresh it.

So my request is to add a refresh command to the analytics view so changes can be seen immediately.

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This is a major software bug. Hard to believe its not fixed months after it has been identified. 

 

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I agree. I would really like a report that is real-time.

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Thank you for your feedback here, everyone! It's passed on to our Product team 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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How can we manually refresh/sync our Analytics board? I went through the Report Mastery: Silver Certification and there was a "refresh" button in the Demo account, but I don't see it in our real account. We have a Pinnacle Enterprise license and I'm the account Owner, so I don't think it's a permission/access issue. 
 

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Cansu

Hello Polivio Rosario, our Support team is in touch with you regarding your question here via email. Please let me know if I can help you with anything else. 

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I have the same issue. Maybe an update about this issue or at least a roadmap will stop us from complaining.

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Cansu

Hi Stelian Hudea, welcome to the Community, and thank you for posting. I've raised a Support ticket for you, my colleagues will be in touch as soon as possible to help you enable the new storage that will add the refresh button🙋🏻‍♀️

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I don't think it is refreshing every 15 minutes. I just looked at a board at 4:00pm, and it is stating the data is from 1pm. 3 hour delay? That's crap.

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Hi Mark Nestor, I can see our Support team specialist has reached out to you about this 👍 Please let me know if I can help you with anything else. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I've already raised a ticket, however, 5 years after this was raised an it's still not working?  Reports and Analytics should be showing real time data.

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Thank you Scott McKinley! Our Support team could suggest a workaround in certain cases 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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