Windows desktop app crashing repeatedly
I've been experiencing unexpected, frequent crashes of the Windows desktop app for a few months/versions now. I fully uninstalled, and reinstalled vers 220.127.116.118 today and am still experiencing these unexpected crash errors. They happen around a variety of actions, from changing a task status to searching to opening up a nested list of subtasks to commenting on a task. The Windows app is so unstable it's defeating.
Sorry to hear this Kate. Let me raise this to the Support Team to run through some troubleshooting and investigate the issue 👍
I have been experiencing the same issues as Kate has. Unexpected, frequent crashes of the Windows desktop app, not resolved by updating, removing and re-installing. Most often, Wrike will crash when I am mentioned in a task with the "@[name]" function. After it crashes, the Wrike app icon will no longer be pinned to my my task bar. Incredibly frustrating.
-Windows 7 Professional, Service Pack 1
-Wrike version 1.6.0 (no newer updates available according the "Help" link
Hi Nancy, I've raised a Support ticket and the team will be in touch to look into this with you. Thanks for posting!
Nancy and Stephen - Support was able to help me directly by reviewing the logs from my machine, but the thing that seemed to resolve the issue was changing a setting in File > Preferences - uncheck "Enable Fast Loading of New Windows". Could be worth a shot while you are waiting on a Support case!
@Kate That'll definitely help some people. Thanks for sharing 🙌
Hello, my teams desktop apps (windows) keep crashing too.
Is there any news on this topic? I face similar issues. The app crashes even if it is hidden and I do nothing with it.
This is also occuring for me. It crashes about every hour to hour and a half.
Hi guys, if you're experiencing issues, please ensure you're using latest updated version by following these steps.
Any further issues, please let me know.
Same issues here. Wrike desktop just closes randomly every 15 - 45 minutes.
I use the app because via the browser it becomes too slow to work with.
@Felix hey, sorry we've overlooked your comment here. If you're still experiencing the issue, please let me know and I'll raise a Support ticket for you.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi - My Wrike app has been shutting down randomly several times a day. This is happening to several of my team mates. We've uninstalled and re-installed the latest version. Is there a solve for this?
Hi May Lim, our Support team is in touch with you via email. Please let me know if I can help you with anything else 🙋🏻♀️
Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices
Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices