Speed issues loading videos attached from youtube in approvals/proofing view

My team has experienced significant delays in loading videos in the proofing and approvals view, especially when they are attached from youtube. Any chance of speed improvements in the future?

Upvote 0
3 commenti
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

Hey Rosalind, this sounds like an odd thing to be happening recently. I'm going to raise a ticket with our Support team to take a closer look for you, you'll get an email with the ticket soon 👍

0
Spot On Innovative Approach Stellar Advice

I am experiencing the same issue with wrike.  I need to proof my employees work and this is really slowing us down.  All I get is the spinning loading wheel.  Sometimes it will play audio, but no video.  and sometime it will eventually play 6 hours later, but you can't re-size the video, and it stays at like 630x480 or something.

0
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hey Sam Keomanivong,

I've just raised a Support ticket for you in relation to this. If you need anything else, be sure to let me know.

0

Folllowing List for Post: Speed issues loading videos attached from youtube in approvals/proofing view
[this list is visible for admins and agents only]

Su
Didn’t find what you were looking for? Write new post