New Automation "action": Change item type to a CIT
We're looking to have the ability to change a default Task to a Custom Item Type during the "action" step of an automation. I found a few product requests regarding CITs in automations, but none of them were generic like my request.
We have a few different use cases within our IT team, but one that would really help me is the ability to change default tasks to our User Story custom item type when I move them to a backlog folder. I really like how I have the "conditional" step option in an automation to narrow it down to a specific custom field option, so for example, if a new request (default task) gets labeled as a Bug in our "Request Type" drop-down custom field, then I could use that condition to then convert it to our Bug custom item type when I move it to a backlog so I don't have to manually do that anymore. But I don't have the ability to set up an automation where the action step converts it to a CIT. 😭
As always, thank you for your consideration!
Hi Daisy Hibbard!
please upvote here: Change Custom Item Type Using Automation – Wrike Help Center
:-)
Florian
Florian Kislich Thank you, I upvoted it!