Automation for moved dates
I created an automation that doesn't seem to work quite the way I want it to and wondering if anyone has any advice or insight for me.
Intention: The goal of the automation is to @mention the author and our email team when an email date has been moved. These dates either move manually or get shifted due to date changes on the tasks it is dependent on.
My automation: Apply rule to task - When due date changes - Condition: Email - Add comment and mention
Observation: This automation seems to only work when dates are manually moved. I've noticed that if a date is pushed out due to predecessor task dates being adjusted, it doesn't trigger. Is there a way to include those situations as well?
Hi Kelsey Rudolph,
Is the email date adjustment being made by another automation?
If so, it’s important to know that one automation's action typically can’t act as a direct trigger for another automation. This could explain why your current setup doesn’t capture those changes.
In your case, you might consider adding the comment as part of the first automation itself—the one responsible for adjusting the predecessor task dates. This way, the @mention is added when the initial adjustment occurs, covering both manual and automated changes.
Let me know if this helps!
Hi Pietro Poli
It is not being made by another automation. The date adjustment I'm trying to get the automation to work for is when a date is moved due to a dependency. If our "draft email" task gets moved out because the content isn't ready yet, it will then push it's dependent review and distribute tasks out as well and for some reason when that happens, the automation isn't triggering. This is the only automation assigned to this type of activity.
I also did not know this about automation triggering - I appreciate this intel!
Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices
Basudha Sakshyarika Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices