Effort Calculations Incorrect

Hello,

I posted in how to previously asking for insight into effort tracking practices, but the more I've investigated different options I've discovered that the calculations just aren't adding up in custom dashboards or the chart view for projects and folders. 

As suggested by another user, I have transitioned to using projects vs folders for our sprint cycles and am using the table view to help alleviate the burden of manual calculation. However, as the dashboards and chart views are features of Wrike, they should also be working properly so I am hoping to get to the bottom of why these numbers aren't adding up. 

In the test sprint I've been troubleshooting with, I have populated 356 hours worth of task effort. In my custom dashboard, I have a widget tracking task effort broken down by status with no filter which reports a total of 38 hours for the project. In the project chart view, I have a data set for task:effort; breakdown by status and that also reports 38 hours. 

Would anyone be able to provide insight as to whether this is a bug or user error? Thank you in advance for any support!