DLL needed to install Wrike document editor

When I try to install the document editor, I get the error pasted below. Text is "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Has anyone else encountered this issue? I'm also filing a ticket with my inhouse IT.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
3 commenti

Hi Melissa Gallo, do let us know what your internal Support team says and also let me know if you'd like me to raise a ticket with Wrike's Support as well 🙂

Lisa Community Team at Wrike Wrike Product Manager Diventa un esperto di Wrike con Wrike Discover

Lisa Wrike Team member Diventa un esperto di Wrike con Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Lisa - I tried again today and the problem's no longer occurring - I'm able to use the editor. I ran some Windows updates yesterday and wonder if that addressed it. This can be closed, thanks!!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Good to know Melissa Gallo! Have a great weekend! 🙂

Lisa Community Team at Wrike Wrike Product Manager Diventa un esperto di Wrike con Wrike Discover

Lisa Wrike Team member Diventa un esperto di Wrike con Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: DLL needed to install Wrike document editor
[this list is visible for admins and agents only]

Inizio

Prossime sessioni in diretta

Non hai trovato quello che cercavi? Scrivi un nuovo post