Unable to upload/link to Dropbox file

Hello all,

We use Wrike in conjunction with Dropbox on a daily basis. An hour earlier everything I'm about to describe was working perfectly.

I went in to update a task and share a link, through Wrike, to a corresponding Dropbox file and I receive the error "Failed to Load Request".  I have since logged out of both Wrike and Dropbox and restarted my computer. Logged back into everything reconnecting Dropbox to Wrike and I still am receiving the error. I checked with a coworker and they are able to link to items in our Dropbox without issue. 

Any ideas as to why I cannot link to files on Dropbox?

Please note, I can drag and drop files into Wrike. It is specifically using Wrike's Dropbox linking feature which is not working. 

Thank you.

Nicholas

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2 commenti

Hi Nicholas McMillan, welcome to the Community 👋 

I'm sorry to hear you're experiencing this! I can see you've already raised this with our Support team, they'll be contacting you soon 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Yes. Thank you.

Received this response: 

It seems that Dropbox had a global issue with their app connector: https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Failed-to-Load-Request-Error-when-using-Chooser-API/m-p/668172  

And that was the issue. 

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