Auto-assignment based on status change
Hi everyone! I am Product Manager in Wrike and it would be great to discuss the following topic with you.
We recently released a new feature which automatically adds task assignees depending on changes to a task’s status. This is the first step on Wrike’s automation voyage, and we are very interested in hearing your thoughts!
Quick recap of what things were like before:
For many teams, changing a task’s status is associated with more actions than just moving jobs down the workflow. Depending on your story, a multitude of additional actions can be triggered by status change. For example, a task status might indicate that an assignee needs to be added or changed. Before, changing all task attributes was a manual process.
Now:
You can specify assignees for task statuses. When a task is created (manually, not via duplication or a Request) with an auto-assigned status, or when the status is changed to one with an auto-assignee, the specified assignees are automatically added.
Best Practices:
- This feature is perfect for situations where a task always needs to go to particular people if it's in a certain status.
- Statuses like "In Review" or "Escalation" are particularly great fits, because tasks are usually reviewed or revised by certain people.
- Quick Tip: Don't forget to remove yourself as an assignee if your part is done.
What do you think?
Our product teams are very interested in your feedback about this new feature. Moreover, if you have ideas of how automation and what kind of automation in Wrike can help you and your team, please feel free to share your use cases below. Let your imagination run wild!