"Replace Project Template with:" problems

In my request form process, depending upon what the collaborator/user selects, multiple different project templates could replace the original project template.

Unfortunately, it is not working properly and will only select the first replacement project template.

If someone's choices influence a change of template several times, does it only accept the first change of templates?

Example: Problem- Step 2's Project Template is not being selected

Step 1- The user wants to send project on multiple dates (Housing Email Template Resend1)

 

Step 2- The user wants stats (Housing Email Template Resend1 & Stats)


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I'm having this same problem that it only uses the default and not the replaced project template.

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We have found a solution to this that might help you as well. 

There was a problem with a few of the newest project templates I created. Once I recreated the project templates and moved the tasks from the old templates to the new, they all started working in my request forms.

It had something to do with "Wrike Bot" not working/importing with the problematic project templates.

My theory is that since I created the project templates that weren't working during scheduled maintenance in Wrike, they may have been corrupted as a result.

I hope that this helps you!

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Anastasia

Hi Cameron and Kaitlyn! Thanks for sharing your experience here, and @Cameron thanks for providing your solution to the issue. This doesn't sound right, so I'm going to create a Support ticket from your request right now so that our team would be aware of the situation. Thanks again for taking the time to share this here!

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