"Operation is not allowed due insufficient user rights or account license limitations" is returned when accessing the BI Export despite having an Enterprise (base) license

Getting "Operation is not allowed due insufficient user rights or account license limitations" is returned when accessing the BI Export. Our license is a legacy one 'Enterprise Base' but from the documentation even legacy enterprise should be able to access BI Export

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Hi Edcredegas, welcome to the Community 👋 

We had a separate conversation, but just in case you haven't seen it yet - I've asked my colleagues from the Support team to reach out to you about this, and they contacted you via email.

Please let me know if I can help you with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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