"Citrix Cloud Migration CookBook"-Template in Wrike

Hi together,

as neither Wrike-, nor Citrix-Support could help with this, I'm trying to gather help from the community now.

Some months ago, Citrix confirmed that there's a "Citrix Cloud Migration Cookbook"-Template available for Wrike-customers. Even inside SalesIQ, there were some guides.

We couldn't find it within the "Engineering & IT"-Templates, nor Blueprints. I tried myself as regular Wrike-user, but also our internal Wrike-Admin couldn't find it.

Wrike-Support pointed us into the direction of "technical" Citrix-Support, but they rejected that inquiry & sent me back to Wrike-Support.

Not sure if someone of you faced similar issues.

BTW: We started to leverage Wrike in 2017 already.

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Hi Alfred Vicario, welcome to the Community! 👋

Apologies for the back and forth, our Support team is checking this currently and they'll get back to you on this as soon as possible.

In the meantime, please let me know if I can help you with anything else! 

If you'd like to know what this Community has to offer, please check out our New to Community forum 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Dear Lisa,

thanks for your comment and your greetings.

Your Support-Team managed to get this sorted - we were now enabled to leverage the template.

Just to share the findings for the community:

- Administrative Permissions in Wrike were required to publish it for regular "Wrike-Users"
-> as it's leveraging 'Custom Workflows', it had to be made available by a Wrike-Admin first

- In addition, UI had to be English to make it visible for our Wrike-Admin
-> We had the German UI enabled
-> Once made available, it was also visible with German UI
-> Support-Team raised a feature-request to make it available also for other UI-languages 

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I'm glad to hear that's now sorted, Alfred Vicario 🤗 Thank you for sharing this extra detail here! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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