BUG. can't paste into description area on mac app.

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Dan Crabbe

Can't seem to paste anything into a ticket description on the mac desktop app. Tried plaintext and everything else from multiple apps.

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Marj Downey

Have you tried checking for App updates? If yes, i would suggest uninstall/reinstall. If that does not resolve, i would suggest contacting customer support. If either of the suggestions above work, please post which one. 

Thank you. 

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
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Dan Crabbe

thanks. Doesn't it update itself? How do you update if not?

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
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Marj Downey

Click on the 3 dots, Choose File, then Check for Updates. 

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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