Not seeing proofing comments

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Rachel Kurtz

I added comments when proofing a .pdf but my co-workers can't see the comments. How do they see them?

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Lisa

Hey Rachel, welcome to Wrike Community 🙂
When you commented on a file, the marker remains on the image/document. Your comment should appear in the pop-up window when someone clicks the marker. Your comment should also be visible in the right-hand comment panel, as well as in the Task’s Activity Stream.
From the Task View, Files View, and File Dashboard widget, a blue counter over the attachment image displays the number of unresolved comments associated with the attachment.
 
If your co-workers still don't see the comments, please let me know and I'll raise a Support ticket for you to troubleshoot this. 
 

Lisa Community Team at Wrike Wrike Product Manager Devenez un expert de Wrike avec Wrike Discover

Lisa Wrike Team member Devenez un expert de Wrike avec Wrike Discover

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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