Can deleted files within a task be restored?

Hey Guys,

We had some files uploaded directly through Wrike to a task and accidentally deleted them.

Is there anyway to restore them within Wrike?Thanks,

help.wrike.com/hc/en-us/articles/210322945-Recycle-Bin

 

Cesar

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Stephen

Hi Cesar, it's not possible to reverse the deletion of files however in some cases our Support team may be able to help locate them. Let me know if you'd like to discuss this with them and I can raise a ticket for you 👍

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Thanks for the confirmation Stephen, I will let our internal teams know for future reference.

 

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I need to restore a deleted pdf proof with all the corrections. How? 

 

Please. Thank you.

 

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Hi Rosa Clark, welcome to the Community 🙂

I'm raising a Support ticket for you, someone will contact you soon and try to help 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I think I've deleted a file with markups and approvals and I can't seem to retrieve it - panic is just about to set in - could someone possibly help me retrieve it?  Thanks

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Hugh

Hey Bronwyn Sugden, welcome to the Community! I've just raised a Support ticket for you , someone should be in touch with you soon 😊

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I've done the same thing - - accidentally deleted a word document that had important changes on it. Help? Thanks!

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I'll ask my colleagues if they can help Trish Fliss - someone will reach out to you ASAP 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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y'all are awesome! Thanks for taking care of my screwup so quickly!!

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You're very welcome Trish Fliss 😊

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hello Wrike Team,

Someone inadvertently deleted a word doc file that I was hoping you might be able to retrieve. How would I go about requesting this from you. Since it is a file it is not in the recycle bin and I see after reading this thread that thee might be a way through the assistance of your support team? Thanks 

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Hi John Brewer, welcome to the Community! 🙂

I can see that you've already contacted our Support team about this already. Happy to see that this issue has been resolved for you. Please feel free to post here on the Community if you have any questions, best practices to share or discuss, or ideas for product improvement. Also, subscribe to our weekly releases where we share the recent updates and improvements 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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A team member deleted a file that is needed for review this afternoon and the person who posted the doc is now out of the office. Can I have someone contact me to help recover the word doc?

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Hi Lauran Janssen, welcome to the Community!

Our Support team is in touch with you via email to help restore your file. Please let me know if I can help you with anything else. 

If you'd like to find out what our Community has to offer please visit our New to Community forum🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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I'm happy to read that in case I can ask to support team to retrieve the deleted file!

Is there a limit in time from the deletion of the file that this "restore" operation is feasible?

Eg.: if the file got delete 10 days back is still possible to restore it back?

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Hi Stefano Chinea, welcome to the Community!

Our Support team works on this kind of issue on a case-to-case basis. Are you currently having an issue retrieving a file? Please let me know 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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