Wrike not displaying properly

Hi a couple of users have updated their Wrike Applications and have been getting an issue where Wrike loads only into the Taskbar. You can see the preview of the program on the taskbar, it shows its fully loaded but wont show maximized on screens/monitors. I've tried different display configurations. I tried with multiple displays. I tried re-installing Wrike. After re-installing 32-bit from 64-bit the program seem to finally load and show up on the screens. I've found similar issues online with a program called station:

 

https://community.getstation.com/t/on-windows-station-wont-launch-but-appears-in-the-task-manager-processes-are-running-but-nothing-happens/2603/10

The people with issues so far with Wrike app are using Windows 10 64bit Dell XPS 9350's laptops. One of the users managed to get Wrike to work after manually ending the task in the Task Manager. I couldn't recreate how she got hers to work. But for the other user I had to re-install Wrike 32 bit, 64 bit was not displaying. This was after a Wrike update it seems.

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Stephen

Jose, thanks so much for this feedback and the workarounds you used. I've passed this valuable information to the correct teams and provide any updates here. Thanks again for taking the time to let us know and please let us know if you have any further issues 👍

 

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@stephen 

 

Has this been resolved? The display is not working correctly and I uninstalled and it still is not working properly. 

 

Thanks,

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@Alex_Giesler,

 

What version of the app are you using? I am able to use the Windows 10 app version 2.4.6.

Amy

 

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@Alex Hi, please let me know if you'd like me to raise a Support ticket for you 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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