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I sign into OneDrive but get a blank screen and can't see my files to attach in Wrike. This happen to anyone else?
help.wrike.com/hc/en-us/articles/210324105-Integrated-Cloud-Storage-Apps?flash_digest=fab40409882163ddf7c1b191133170aca136dca0
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Hi Kara, I can see you spoke to our Support Team and they have confirmed it's a known issue which is being looked into by our engineers.
Is there an update to this problem yet?
Hi Kis, are you using the Desktop app or Browser version of Wrike? I can see there are some known issues, however, I need a little more information on what problems you're having.
What exactly are you seeing, or what's happening - is there a blank screen like Kara describes here?
Hi Stephen!
Thanks for reaching out to me.
The problem is the same that Kara described: when I click Sign In, the window changes to a blank white and won't respond anymore. This happens only with the desktop app. I tried it in browser (newest Edge) and OneDrive worked just fine.
Thanks, Kis. The best thing to do is raise a ticket at this point. This way the Support Team can help gather the detail from and escalate if needed. You'll receive an email notification of the ticket soon. Thanks
Similar issue, i am not even getting to the sign in page for OneDrive. I select OneDrive to attach a file and nothing happens. Using Google browser.
Hi Paul! I've created a ticket for you as well, someone will be reaching out soon to dive into this a little more.
Thanks Stephanie
the issue i had seems to have rectified itself as i can now load to OneDrive.
thank you
Consider this closed for now.
Paul
Hi all,
I confirm the issue : blank screen after login with onedrive credentials. It works well in the browser (Chrome on Mac OS) but doesn't work in the Mac app.
Cheers
Lucas
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
I would like to bring this issues to your attention once again. This has been a consistent issue with the desktop application on windows. It does work on the web-version but not the app. Any updates on fixing this bug?
Hello Jake Frederick, welcome to the Community. Thank you for bringing this to our attention, I've passed your case on to our Support Team. Our engineers will be able to provide you with an accurate reply, you will be contacted via email shortly about this topic.
Please let us know if there is anything else we can help you with.