Discussion: Is Your Team Normal?
Stephanie Westbrook
One of the most interesting things I've heard about our Operational Excellence report is that there's a pretty big discrepancy between how managers think the team is doing and how individual performers (i.e. people who aren't managers) think things are going.
For example, look at answers to this question:
I'd love to dive into this a little more and hear about your own experiences and opinions in the comments below.
Do these results resonate with you? Why do you think these differences in perception exist between managers and workers/employees?
P.S. These survey results are in our report on Operational Excellence. If you haven't yet, there are lots of learnings to read about.
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