Wrike Document Editor - Download Not Working
The Wrike Document Editor is a game changer. Our team uses it constantly.
BUT, I have experienced the issue of having to re-download it several times. Sometimes it just stops working.
I then have to uninstall the app on my computer and re-download. If you are experiencing this same issue and still not able to access the Document Editor after re-downloading, you may have to do what I do.
If you navigate to "app & integrations" and download the document editor from there instead of via the prompt pop-up on the task itself, it will work. Make sure you uninstall first be downloading and then restart wrike after the download is complete.
I am not sure why I have to keep re-downloading it every couple months though.
Thank you for sharing your tips and feedback Katie Johnson! Would you like me to ask our Support team to look into this for you?
Lisa Community Team at Wrike Wrike Product Manager Станьте экспертом Wrike с Wrike Discover
Lisa Wrike Team member Станьте экспертом Wrike с Wrike Discover