[Status: Backburner ⌛️] Task Reminder via Wrike E-Mail Notification

It would be awesome to be able to right-click on a task (or sub-task) - or use a menu option - to tell Wrike to send a reminder at a certain date/time to selected team members.

Let's say I have a task that is assigned to me, but I am waiting on a response from a vendor.  I want a reminder (via Wrike e-mail notification with a link to the task) to trigger me to follow up with that vendor to see where things stand. I don't want to have to add any additional tasks in the project as a reminder task or manually add a reminder to my calendar in Outlook - that's just clunky.

I have used the iCal sync, but when I try to set a reminder on the item in the calendar in Outlook, I get an error that the folder does not support reminders and that the calendar is read-only, so I can't set a reminder anyway.

Other tools, under consideration by my team, have this feature and it's been useful in our testing while we are in the PM tool selection process.

 

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Thank you for weighing in, Amanda Huber, Russell Hires! I've asked the team to provide a little more detail on this, so if they are able to share this info, I'll let you know. 

Please let me know if I can help you with anything else. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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hi, any News on this request. email notifications is really important.

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This isn't on the product roadmap for the near future but we are checking with the team to see if we can share more detail in relation to this. 
 
I'll make sure to update you here after hearing from them 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Узнайте о самых популярных функциях Wrike и советах по его использованию

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Cansu wouldn't it be more accurate to be telling people this is simply not going to happen, at all?  "not on the roadmap for the near future" is giving the wrong signal that this has potential of being added, but in reality it isn't.

We are 3 weeks in to trialling Zoho Projects and it has this functionality, along with most of the features Wrike offers, is far cheaper than Wrike and I think will be stealing an awful lot of your custom. Reminders surely must be a fundamental starting point of any project management tool.  Everyone else can't be doing it wrong, surely?

As you know, you've lost my custom over this issue as 3 years is far to long to be on the back burner, and I suspect if people who need a task management platform, as we do, trial Zoho, then you'll be losing a great deal more.

Really poor show from Wrike given the high level of demand for this basic and clearly wanted function.

 

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There are several open discussions regarding reminders, each with an angle of their own.

Somehow Wrike should combine all of those feature suggestions into one single meta discussion. One looses track of what is going on otherwise.

To Wrike I'd say that email reminders would be  a horror show par exellence. Imagine how your email starts cluttering with different types of alerts. Help!

As Outlook does its reminders really well, truly, why not copy that basic functionality from MS Outlook? Why not? Actually, why really not?

Sad to say, as others have observed numerous times during the years as well, the lack of reminders in Wrike is very difficult to understand. In many ways Wrike is really good, sometimes excellent, even brilliant. Then in some respects it is just, I am sorry to say, idiotic (lack of reminders is the most salient example). Luckily there are only very few such holes in the list of most needed basic work flow management functionalities in Wrike.

But the lack of reminder all-around-functionality is like the black hole in the center of our galaxy. It sucks in a big portion of the great over all functional value of Wrike. Argh!

 

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Reminders please.  Whenever I introduce Wrike to my project team members, they ask how to turn email reminders on.  I have to tell them it can't be done. 

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Hi everyone, 
 
My name is Anastasia and I'm a Product Manager here at Wrike.
 
Thank you for the insights and feedback you've shared here in relation to this request. It's hugely insightful and our team appreciates the detail and continued support for this request. 
 
I wanted to share some more information with you on this suggestion and why we're not planning to implement this in the near future. We know this is a very popular request and we can see the value in this, however, there are other areas that we will be focusing on in the near-term which take priority. 
 
Firstly, we're concentrating on the New Wrike Experience. The roll-out of this new UI is heavily based on user feedback and with this, we're aiming to make it even easier for you to use Wrike in the way that works best for you. We are also planning on working on improvements to some of the core features of the product to enhance user experience.
 
When planning what areas we're going to focus on next, we take into consideration the feedback shared here on the Community and via various channels by our customers. We also look at usage statistics, and other key data points to help us decide and plan what to prioritize. Our aim is always to improve our product in the most meaningful and widely beneficial way we can, and this is why we often have to prioritize the implementation of some features/requests over others. 
 
I am aware of the importance and popularity of this request to all of the users who have voted and shared their feedback here and while we can't commit to its implementation, we will be reviewing the possibility of working on this in the second half of this year. We'll be sure to share any relevant updates in relation to this on this thread.
 
Again, thank you for all of your feedback and comments here. We appreciate the time you've taken to share your use cases and support this suggestion.
 
Anastasia.

Anastasia Shevchenko Community Team at Wrike Wrike Product Manager Узнайте о самых популярных функциях Wrike и советах по его использованию

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Anastasia Shevchenko, I appreciate the update, and I understand how prioritization can shuffle things around, but I'm still very upset with the answer. There's nothing more core than notifications for a project management platform that's aimed at keeping everyone on top of things. I'm unsubscribing from notifications of this thread because I'm just giving up on waiting. I already slashed our Wrike subscription by half, but I'm going to jump ship by next February (our renewal period) if this doesn't become a feature. 

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Anastasia Shevchenko Whilst I'm sure you've relayed what is going on, there are a couple of queries this raises for, I'm sure, more than just me.

  1. You use terms like "experience", "improvements" and "enhance" when this can surely only be based on what you feel about the product rather than what people are feeding back as urgent.  These are absolutely typical sales terms, and really are not useful in this instance.  Most comments I read on many threads mention how good Wrike works, looks and feels, so the urgency in providing a new UI is difficult to comprehend.
  2. You mention that you gauge your upgrade planning schedule partly on user statistics.  Can you tell me exactly how you gauge this usage for an item that doesn't exist, so can't be used or gauged?  Do you actually monitor and assess the level of work-arounds that people use to keep on top of tasks, and gauge their frustration at having to do this?

As many people have mentioned, pretty much every one of your serious competitors has this function, and it is invaluable.  We are now using Zoho purely because of this and, had Wrike had it, we would not have moved over.  Mo Masoud correctly identifies this is not even a priority item, it is fundamental to project management, and a tool which has no task level reminders is simply one that cannot be used as a project management tool.

I wish you the best with your future updates.  However, for us the change has been made now and, following a very short familiarity period, the ability of assigning task level reminders for us is already proving to be well worth the move.

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Hi Mo Masoud, we are really sorry to hear you’re disappointed. 
 
As Anastasia mentioned above, her team will be reviewing the possibility of working on this in the second half of this year. We’ll be sure to keep you posted as soon as there are any updates to share in relation to this. Please let us know if we can help with anything else.
 
Hi Ray Davies, thank you for reaching out with more feedback here.
 
As pointed out in Anastasia's response, the roll-out of the New Wrike Experience is heavily based on user feedback. Apart from receiving feedback from the Community, we also receive it from other channels including direct in-app feedback, surveys, and via our support channels. The New Experience aims to deliver a better overall experience for our users by effectively changing how you can organize, view, manage, and interact with your work in Wrike.
 
We are aware that workarounds may be time-consuming when a feature is unavailable and in these scenarios, user feedback plays a large role and highlights the need for certain updates. However, as mentioned previously, we look at all feedback and other key data points holistically and focus on implementing features that we believe will have the most impact for the most users.
 
We are very sorry to see you go, Ray. If there is anything else that we can help you with, please do let us know.
 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I just started using Wrike today, and was searching for a reminder option.
That's really bad to see that this core functionality has been requested for 4 years now and doesn't seem to be anywhere near implemented.

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Welcome to the Community Thiago Romam! Thank you for letting us know your feedback and I'm sorry this is disappointing to you. 

I will pass your feedback to the Product team. 

Please let me know if I can help with anything else. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Reminders for tasks would be AMAZING!

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