Request Forms -> Confirmation Email Template

It would be nice to create multiple confirmation emails when users submit a request form. We have multiple departments that create specific request forms tailored to their workflows, it would be neat to add a different response to each one (or have the option) instead of having only one response for all of them (i.e. describing next steps/turnaround time/additional links). This option would allow us to make the request more personable too instead of having the same response for a dozen request forms. 

Upvote 4
7 comentários
Spot On Innovative Approach Stellar Advice

Great idea! Request forms are for sure one of Wrikes best features and this will add a lot! Especially now when you are also able to communicate with the requester.

0
Spot On Innovative Approach Stellar Advice

Thank you for your feedback, folks! I'm passing this suggestion to our Product team 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

I agree, this would be a great feature to have in Wrike! 

0
Spot On Innovative Approach Stellar Advice

I also think this would be a great addition as we have started using our forms more and more.

0
Spot On Innovative Approach Stellar Advice

Thanks for your support here! Please upvote the original post if you haven't done so yet 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

I too would like the ability to have multiple email templates. We have several standardized emails we use with our customers including confirmation of a new order, order complete, order shipping with cost and several others. Currently, we have a Notepad file with our messages, but it is tedious to copy the desired message every time, especially when sending a message to a client for review. The ability to save messages within the review pop up and the email message would be very helpful and save time. 

I would also like to be able to send messages to multiple people at one time. The email feature only allows for an email to the original requester. (This applies to guest users and not @mentions.) I'm don't know if this issue has been addressed in a separate thread. 

2
Spot On Innovative Approach Stellar Advice

Thanks a lot for your detailed feedback here Print Center, I'll be passing it on to our Product team 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0

Folllowing List for Post: Request Forms -> Confirmation Email Template
[this list is visible for admins and agents only]

Alto
Didn’t find what you were looking for? Write new post