Automatic status change

I would like to have an option for the status "Late", it's a very basic task status that pops up to attention and prioritizes the task in a visually from the others with the "new" status. I would go further and set this status automatically when the task is not completed until the due date.

9
3 comentários
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

Hi Pamela, it's a great idea. And auto-assigning by Status was something our team worked on and are thinking of other ways to achieve the same automation for other actions. Right now, there's some thinking about how to achieve something like this but no time-frame on a release. Once I have more information I'll drop back here to update you.

Thanks for joining the conversations here on Community 🙌

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar

i need the same thing

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hey everyone, a quick update here; the Product team are working towards implementing a suggestion such as this one. As soon as I have more information, I'll be sure to keep you posted.

1
Ações de comentário Permalink

Folllowing List for Post: Automatic status change
[this list is visible for admins and agents only]

Alto
Didn’t find what you were looking for? Write new post