This is getting ridiculous. You have to stop forcing sorting and filtering settings on us and let the user decide. If I create a project with tasks, it should not automatically filter out or change the sorting order unless the user manually decides to. You are creating a terrible user experience by not allowing us to create a project with tasks and lock in the sorting order in EVERY VIEW and by filtering out information that we did not ask to have filtered out.
I have worked with our account manager on multiple calls and all I get are workarounds that cause more work and eventually just lead to more issues.
A few examples:
I want to create a project with tasks that stay in the order I enter them in. If I enter task 1, task 2, and task 3, it shouldn't show up in the order of task 3, task 2, task 1.
If I create it in a certain order or re-arrange it into a certain order, it shouldn't change in different views, it should be consistent. If I create something in excel, it doesn't re-sort or filter unless I tell it to, which is what Wrike should do as well.
There should never be any filters that are on by default. This just makes it harder to find what you are looking for because we have to remember to turn off a filter every project we enter every time we enter it. TURN OFF THE DEFAULT FILTERS.
Currently, in order for me to keep somewhat of a consistent sorting order, I have to type 01. 02. 03. (I can't type 1. 2. 3. because once I get to 10. 11. it ruins the sorting order) and here are the issues with this workaround: I have extra work to do, it makes things look messy, I now have a task number in timeline view and a different number associated to the task just to keep it in the right order, and it can still get mixed up if people have a different sorting order or move them. I also can't duplicate a template with a prefix so it would be really nice to have the ability to have the text put at the end of the task name.
Please hear me in this development team. I want to use Wrike and I want our company to use Wrike but the user experience is so frustrating with these issues that no one wants to use it because they feel when they enter work they have to do so much additional work after entering it.
GET RID OF AUTO/DEFAULT FILTERS
FIX YOUR SORTING ACROSS ALL VIEWS AND DON'T AUTO SORT/RE-SORT
HELP DUPLICATING/CREATING TEMPLATES WORK SMOOTHER, A TEMPLATE BUILDER/PLACE TO STORE SIMILAR TO THE REQUEST FORM BUILDER WOULD BE VERY HELPFUL.