Customizing Auto-Generated Subject Line of Email Communication With External Requesters
It would be helpful if the subject line of the email communication with external requesters could be customized to auto-populate with additional reference information such as the title of request. When we use the email to external requester feature, the reference number of the request doesn't provide enough information to the requester. Although we can manually update the subject line (per https://help.wrike.com/hc/en-us/articles/5577018877463-Email-Communication-With-External-Requesters), it would be helpful to have consistency across requests/users.
Absolutely agree with Eileen.
I also suggest to customize with details insered in form in the body of email.
Thank you for posting your feedback. As I can see, your post is gaining upvotes quickly. We will add a status to it once it has 60 upvotes and keep you updated if there’s any development regarding this suggestion in the coming days 👍
Pietro Poli, thanks for adding your suggestion and backing this post!
Rohan V Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover
Rohan V Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover
100%! This can sometimes get missed when sending an external email. Adding the form details directly into the email body is a great idea. 👍🏻
Hey 🙋♂️ Cathy Spano, welcome to the Community!
Thank you for supporting Eileen’s suggestion. If you haven’t already done so, could you please also upvote the post above by clicking on the “👍” symbol? This will help us assign a status once it reaches 60 upvotes. When you have a moment, you can read about our Product Feedback guidelines by clicking here.
I will share your feedback with the relevant team for their visibility. If there are any updates in the coming months, we’ll post them here.
Rohan V Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover
Rohan V Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover