File uploader not receiving guest review comment notifications

Hi,

I hope you can help with this feature request:

When a someone uploads a file (e.g. a designer), but then an account manager sends this file for guest review, the person who uploaded the file does not get notifications when guest reviewers leave comments. Only the account manager gets notifications.

We want the person who uploaded the file to be notified of comments, as in the case of a designer for instance, they are the one who need to address the feedback.

Can this be implemented?

Thank you

Dean

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Juan

Hi Dean Wright, welcome to the Community! Thank you for bringing this case to us. The user who uploads the file could start following the task to receive notifications when updates are added to the stream (such as comments or updates made to the task). Would this be an option for you?
 
Since this is the first time we see you posting here, I'd like to recommend you visit our New to Community forum to get the most out of your experience with our Community 🙂
 
Looking forward to hearing back from you!
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Hey, thanks but they are already following the task and they are assigned to it AND they uploaded the file. But only the person who starts the guest review (the account manager) gets the notifications. The uploader receives nothing. 

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Thank you for providing more detail here Dean Wright! We have now logged your feedback and shared it with our Product team 👍

Please let me know if there's anything else we can help you with. 

Lisa Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover

Lisa Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover

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