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[Status: Not planned] Showing subtasks in Dashboard when also on parent task

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    Debbie Brownlie

    Not much hope for a fix if this has been talked about from AUGUST 2017

    Of course it's my managing director who brought up this fault.... was up until this point happy with Wrike. 

    But you've got to give him credit - this is a nonsense flaw that needs to be fixed people!!!!

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    Ami Novak

    We use tasks to set up our projects deliverables and subtasks to assign the individual steps to complete the deliverable.  However, we need to track the deliverable (not subtasks) for time, completion, communications, and hours allocated.  We need subtasks to allow team members to work against individual deadlines.

    The structure is making communications difficult to track and creating redundancy.  Not to mention confusion as subtasks don't carry their source task/folder with them in reporting or dashboard views. (This is actually a big problem for us.  We need to see source task, even if it were only a chain like a file folder structure would have.)

    Our need is to have a subtasks to say what to do and when (show up on dashboards AND be identified there by its source [our deliverable] AND have time and communication attached to the master task (because the entire team needs that information).  Our team doesn't work in silos, and Wrike currently seems to favor silos.

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    Lisa

    Hey everyone, thank you so much for keeping this conversation going!

    Quick update: this feature is currently not planned due to other important enhancements. The suggestion makes total sense and I understand how important it is to you. I'll keep asking for updates and make sure to get back to you with any news. 

    Thanks for commenting!

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Dave Silva

    How is this still not planned?

    This is not a "cute little feature" we're looking for -- it's core functionality that breaks workflow.

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    Debbie Brownlie

    Lisa - your comment makes me long for an "unlike" voting option. Or maybe an "extremely unhelpful" option :( 

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    Alex Weinstein

    We are extremely disturbed to see that this is still not planned, and has not been improved. There are obviously countless people struggling with this issue for years now and Wrike is treating it as though it were a feature request. This is not a feature request. This is basic functionality. Fix it.

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    Brian Geng

    Just adding my voice to the conversation here - a number of our users are struggling with this issue as well. It's quite frustrating that there is no plan to address this any time soon.

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    Dave Silva

    Well, it looks like the useless My Work is being killed-off further illustrating the need for centralizing dashboards and fixing issues like this.

    Hey Wrike, I dare you to finally address this issue. I double dog dare you.

     

     

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    Spencer Turkot

    One solution I found is that you can set the parent as a milestone and then filter the widgets in dashboards to show one of only milestones and then one of only regular tasks.  Not ideal but if you think about it the parent is more times then not a milestone saying all subtasks need to be done by X date

    I do agree the dashboard functionality does need to be improved - they can be a great tool for teams and individuals but it is very difficult to manage multiple users to do custom setups of task types and everything consistently and if one person neglects to do it right it throws everything off.

    I work with a multi-channel in-house marketing team and we do not have a core PM model.  I do think Wrike is really geared towards a true PM model where all tasks and structure are controlled through core aligned team.  Designers and copywriters, let alone channel  leads are a touch bunch to wrangle in on process without having to micro-manage

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    Heather Thornton

    Yes can you please move this up in priority to add in?  We are missing deadlines for subtasks because they do not show up in our dashboards that we have organized by due date.  

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    Lisa

    Spencer Turkot thanks a lot for sharing your workaround! 

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Lisa

    Hi again, everyone! I totally understand where you're coming from with this request, and I keep bringing this up with the Product team. For now, the status is not changed, but I'll continue to pass your feedback and check for updates. I'll let you know if anything changes as soon as I have any news. 

    Thank you for your support for this suggestion!  

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Brittany Ayers

    It's sad to see this has gone on since August 2017 and now we are here in May 2020 with no improvement. Travis Premo & Dave Silva explained the issue perfectly back on August 2018. 

    We have recently began using Wrike company wide for project management and while I find it very useful, some of the things that seem like basic functionality appear to be missing. 

    A task should be treated the same, regardless of if it is a parent or subtask, if I am building a widget to see tasks by due date. We lose sight of a task that is due in the near future if the parent is set to a later date until it becomes overdue... then it is too late and we are having to be reactive instead of proactive

    Unfortunately, I do not think the workarounds suggested would be fitting for us. We would not want to make our parent task due at the earliest due date of it's subtask because of the added effort to continue updating the parent tasks due date. We have subtasks within subtasks within subtasks and so forth on some of our larger projects so this is just unrealistic. It would also begin affecting our overall percentage complete when looking at duration of tasks. 

    Using a custom field to filter out the parents is, also, not ideal because we need to still manage the parent task just as we manage the subtasks. We wouldn't want to then lose site of those or fail to update them and therefore result in our project appearing unhealthy. 

    Please provide an update on this and I hope we can get this pushed up on the priority list! 

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    Hugh

    Hi Brittany Ayers, thank you for your input here! It's been passed on to the Product team.

    According to the team, there are currently no plans to add this suggestion to the short-term roadmap. If anything changes here, I'll be sure to let you know.

    Hugh Community Team at Wrike 💡Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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    Austin Headley

    One alternative we are probably going to use:

    - Tracking what additional deliverables/steps of a project are needed in the Request Form

    - Duplicating the task that gets created on submission

    - Renaming the new task to what that additional deliverable is

    This is extra work that wouldn't be needed if the Dashboard simply separated subtasks out into their own items.

    It also limits what I can do with dynamic forms that create subtasks for new deliverables that are part of the project. If they aren't going to show correctly in a dashboard, there's no point in utilizing that great functionality in the form. I may as well create a new task manually with a copy. Currently, we're only going to be using these automatic subtasks/subtasks in templates for steps that arent important (because we don't have any other choice).

    And now I need to request another feature just to compensate: The ability to copy/duplicate form content into subtasks (or even better: choose what answers/pages in the form go to which subtask). So at least then I could have what I need sent to the subtasks, and just Detach them after submission to get around the problem with Dashboard reporting.

    I think it really should be prioritized to look at this issue as it has a severe impact on people missing deadlines and ticket based systems are a pretty widely used workflow design approach.

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    Hugh

    Thank you for sharing your use case and suggestion here, Austin Headley. It's been sent to the Product team. If you have any other questions or feedback, be sure to let me know!

    Hugh Community Team at Wrike 💡Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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    Jeremy Martin

    We recently missed a big deadline due to this. In reading the full thread, I'm not sure the Wrike Team understands the issue.  No one is asking for a widget showing only sub tasks.  Instead, I think everyone expects that all tasks - whether parent or sub - should show up on a dashboard widget designed to show a user's tasks.  At the very least, the parent task should be set to expand, showing the subtasks.  Surprising that something this basic is not a priority.

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