Scroll Bars in Wrike

Dear Wrike,

 

Would it be possible to please increase the widths of the scroll bars in the software?

 

This is a minor change request, however a very helpful one when quickly navigating through our table views when entering and reviewing the data captured against our project tasks.

Totally understand the requirement to reduce the size for tablet operators and small screened laptop users, however for normal day in day out desktop users like myself and this business - they're very small!!

 

Thanks in advance

Kind Regards

James Hayes

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Hello,

I've been using Wrike on and off since 2012 and I have to say this is my biggest annoyance with the platform. Especially when you're doing screen shares and trying to get others to adopt the system. If they see I can't even scroll properly because the bar is so small I get laughed at.

Please... please ... please can you make it bigger. Even to the size used to type in this text box would be a massive improvement.

I've tried the New Experience and upgraded to the latest version but I can honestly say I can't see any difference.

Emma

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Cansu

Hello Emma Watkins, thank you for the feedback, I've passed it on to our Product team. Please be sure to upvote the original post if you haven't yet 😊

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Cansu Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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@... Lisa
The scroll bar is too narrow and almost impossible to grab scroll bar and cannot scroll page.
Please make the scroll bar wider or variable width when mouse is over the scroll bar.

The New Experience is enabled as of July 8th, 2021, but the scroll bar is still narrow.
I don’t understand why Wrike keeps the narrow scroll bar that blocks function.

There is no issue on other apps even though same width of the scroll bar, but it's not working especially on the Wrike App

The narrow bar looks modern, sleek and neat idea,
If design blocks function, that becomes bad idea.

Thank you!

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Cansu

Hello Kevin Bae, welcome to the Community! 

Thank you for your feedback about the scroll bar, I've shared it with our Product team. Please be sure to upvote the original post if you haven't yet. Here is a useful article explaining what happens after we receive Product feedback 🖊

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Any updates on widening the scroll bar? We have all been hoping and waiting for this much needed improvement. The New Experience and Q3 are here. Thank you for making this happen soon! 

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Cansu

Hi Sherri Smith, thanks for posting!

Please allow me to share a little detail on how we process Product Feedback. We receive many great ideas on Community, and we pass on all feedback to our Product team. If you'd like to find out more, this article explains what happens after we receive Product feedback. 

We check with our team and assign a status after a thread receives more than 60 upvotes according to our Product Feedback Guidelines & Statuses. This suggestion at the moment needs more support. In the meantime, if there are any updates in relation to this suggestion, we'll be sure to update you here. Please let me know if you have any questions 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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After 4 years and promises of being fixed in Q2/Q3 2021 this accessibility problem has not yet been fixed.     I am colour blind and really struggle to find the scrollbars in Wrike.

The community here has highlighted this problem to the Wrike team repeatedly and nothing has been done, despite promises being made to address it.    And no information as to why the Wrike team have failed to deliver on their promises.

What is most surprising about this is that it is such a simple fix.   I am a web developer and just looking into the browser developer tools I can see that the scrollbar width is being intentionally set to 8px.   For a start this is a bad idea as you should probably be using a relative unit of measurement like ems rather than absolute pixel sizes.  

Anyway here are the relevant CSS styles if they can be passed to a Wrike developer to finally sort this completely unnecessary usability and accessibility issue.

 

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Welcome to the Community, Michael McCoy! I'm sorry to hear that you're finding it hard to work with scroll bars in Wrike.

Our team is aware of this feedback, and they introduced wider scroll bars for the left-hand navigation in the New Wrike Experience last year. I'm checking with them right now to see if there are any new updates in relation to scroll bars - I'll let you know as soon as I hear from them.

In the meantime, please let me know if there's anything else that I can help you with. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Thank you Lisa.   The problem is with the main content view and the tiny scrollbars. 

For someone with colour blindness I can confirm that these are very hard to see and it very difficult to use.   Especially when it seems so unnecessary to make them so thin.    

I hope to hear from you with an actual delivery date for this fix because in May 2022 it will be 5 years since this issue was reported.  I would think that would be enough time for any development team to resolve.

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Thanks a lot for this additional info and the screenshot, Michael McCoy 🤗 I'll get back to you on this as soon as I can.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Hi again Michael McCoy and everyone!

First of all, thanks a lot for flagging with us that you’d like to see wider scrollbars in Wrike! We’ve been logging your feedback with the team continuously, and while this suggestion has yet to receive a Product status, we of course understand that this might be a challenge for some of our users. For this reason, our Product team has been researching different solutions for your feedback.

In Q3 2021, with the release of the New Wrike Experience, the team updated the width of some scroll bars in Wrike. We realized after receiving feedback from some of you here that there’s still room for improvement, which is why we continued processing your feedback and making sure the Product team was updated on it regularly. 

I’m happy to report that thanks to your feedback here, the team has decided to work on a new solution. They are currently working on providing users with a setting to switch to native browser scrollbars, which are wider and have more contrast. 

While we don’t have an exact timeline for this setting to be released, we are happy to announce that the team envisions launching this in the coming months. We will keep you updated and we’ll let you know as soon as we have more information in relation to this feedback.

Thank you again for your support here! 

 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Lisa Thank you for the update.  Your reference to "native browser scrollbars" concerns me that this new proposed solution may only address the one scroll bar on the far right-hand side of the window.  Would this also improve the scroll bars inside the page? - for instance the Status and Inbox bars?

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Beth Anderson Thank you for reaching out! The solution should be able to make all scrollbars wider and more contrasty.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I have the same problem it is impossible to see the scroll bar on the right of the screen in Table and Gantt View.

Can this please be expanded so that it is visible on screen please. It is important to be able to scroll through a

schedule from end to end and this is not possible using the mouse scroll wheel.

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Hi AnnMarie Agnew, welcome to the Community 👋

As I mentioned above, thanks to all the feedback we've received here, our Product team has decided to work on a new solution. They are currently working on providing users with a setting to switch to native browser scrollbars, which are wider and have more contrast. We will let you know once this is available 👍

Please let me know if I can help you with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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