Assigned Tasks not Showing in Inbox
Hi Wrike,
Some on my team are noticing that when they are assigned a task, it no longer shows up in their inbox. How can we fix that? Is it a setting I need to change as an admin?
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Hi Lindsey Steed, I've raised the ticket with our Support team so that they could advise you, and I can see that they have reached out to you via email. Please let me know if I can help you with anything else 🙋🏻♀️
Thank you, I've sent them a reply. Hoping to find a solution as it is very frustrating for my team to not have newly assigned tasks show up in their Wrike inbox.
Thank you for getting back to me Lindsey Steed, I definitely do understand that. I see that the team is working to get the issue resolved. If you have any other questions, I'm happy to help!
I have one team member this is happening to. The most recent one (today) has not been opened for a while. Did you find a resolution/solution?
Hi Pippa Wright, welcome to Wrike's Community 👋
I'm sorry to hear your colleague is experiencing this! This issue has been resolved, but these things can sometimes happen. I'd advise your colleague to submit a ticket for our Support team using this web form.
Please let me know if I can help you with anything else!
Lisa Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover
Lisa Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover