Reinstating a deleted user

Hi there! I am attempting to reinstate a deleted user, but he is not receiving email invite prompts from Wrike, and his old password no longer works. Anyone know what might be happening? Thanks!

 

Michelle

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Hugh

Hi Michelle Parsons, welcome to the Community!

I see that Support has already assisted you with this. If there's anything else I can help you with, be sure to let me know 😊

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I have deleted a user who has left our organisation. Now i notice that his timesheet records are inaccessble or also deleted.  Can i reinstae those records?

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Spot On Innovative Approach Stellar Advice

Hi Janet Hiern, thank you for posting. I see that you're in touch with our Support team already. Please let me know if I can help you with anything else🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Cansu Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Spot On Innovative Approach Stellar Advice

Hi. I am attempting to reinstate a deleted user (he left our team and is now rejoining), but he is not receiving email invite prompts from Wrike. Please advise.

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Spot On Innovative Approach Stellar Advice

Hi Erin Flynn, welcome to the Community, and thank you for posting! I see that my colleagues from the Support team are in touch with you. Please let me know if I can help you with anything else🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Cansu Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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