Guest Reviewer - Email Notifications - Updated File in Review Notifications
As per my support team ticket #686065
Notifications emails that are sent to guest reviewers for updated files/proofs do not have a customized logo, as per the Account Settings.
ie. The invitation email is branded using the uploaded company logo. Follow up notifications when a file/proof is updated show Wrike branding .
This can be very confusing for approvers external to the Wrike user base, as branding changes for the same review request between notifications.
Our clients don't seem to be receiving email notifications when we request a guest review. I suspect they are going to their junk or spam folders. Is there any way to avoid this?
Hi Hannah Werntz! I've raised the ticket with our support so that they could advise you, and I can see that they have reached out to you (via email). Please let me know if you need help with anything else 🙂
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover