Guest Reviewer - Email Notifications - Updated File in Review Notifications

As per my support team ticket #686065

Notifications emails that are sent to guest reviewers for updated files/proofs do not have a customized logo, as per the Account Settings. 

ie. The invitation email is branded using the uploaded company logo. Follow up notifications when a file/proof is updated show Wrike branding .

This can be very confusing for approvers external to the Wrike user base, as branding changes for the same review request between notifications.

 

 

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Our clients don't seem to be receiving email notifications when we request a guest review. I suspect they are going to their junk or spam folders. Is there any way to avoid this?

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Spot On Innovative Approach Stellar Advice
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Hi Hannah Werntz! I've raised the ticket with our support so that they could advise you, and I can see that they have reached out to you (via email). Please let me know if you need help with anything else 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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