Custom comment templates

It would be great to have possibility to choose predefined responses in add comment section.


My division provides inner services for our company. And we have some inner standards for communication and also some standard responses for fulfilled requests.

Other support functions also may benefit from such fast standardized response tools. 

If we have such tool, we'll save a lot of time delivering our services on the highest possible level according to the standard.

Upvote 5
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