Windows desktop app crashing

When the desktop app is running and I receive a new update in my inbox, the app crashes when I try to click on the task or on my inbox, or sometimes without me doing anything at all. Despite multiple updates to the desktop client since the problem first appeared, it still happens. I've even tried a fresh reinstall of the latest version of the desktop client today, but to no avail.

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Stephanie Westbrook

Hi James, it looks like you've been through the basic troubleshooting (thanks for letting us know what you've tried, it helps so much!). I know there was a bug with the Desktop App last week, but just in case this is still an issue, I'm escalating this to our Support Team. You'll be hearing from someone really soon. 

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Hi. 

 

I have the same problem. Is there a solution for this ?

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Hello,

Please fix this issue, it makes the Application Usage really annoying.

Notification -> App Crash !

Application is running on a Windows 7 desktop.

@Stephanie Westbrook  any news ?

Regards,

Frédéric

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same issue; WIN7 Pro

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same issue here - this makes the app basically not usable. Please fix this problem!!!

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Hey guys, sorry for a long response. Please let me know if you'd like me to raise a Support ticket. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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This is still an issue on our side.

Going to the file/preferences menu and disabling "Enable fast loading of new windows/tabs" does 'resolve' the issue, but I guess that is not the intention. So there does seem to be a bug...

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@Andreas, thanks for getting back to me! I raised a ticket for you, someone from the team will soon be in touch 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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