STATUS CHANGE
Hi Everyone!
Is there any chance to get STATUS CHANGE DATE using the API?
Example:
TASK ID: IEAAYMYKKQRV7S6Z
| DATE: 2024-01-02 | STATUS: Open
| DATE: 2024-01-02 | STATUS: Modify
| DATE: 2024-01-05 | STATUS: Closed
Parece que ainda não traduzimos a página que você está buscando, mas temos conteúdo em português e disponibilizamos suporte em português.
Navegar na central de ajuda em portuguêsEnviar uma solicitação
Como podemos ajudar?
Learn. Share. Discuss.
Hi Everyone!
Is there any chance to get STATUS CHANGE DATE using the API?
Example:
TASK ID: IEAAYMYKKQRV7S6Z
| DATE: 2024-01-02 | STATUS: Open
| DATE: 2024-01-02 | STATUS: Modify
| DATE: 2024-01-05 | STATUS: Closed
Folllowing List for Post: STATUS CHANGE
[this list is visible for admins and agents only]
Not in any direct way but you can use the GET audit log call to pull in the last updated history and associated status at that time.
Thanks Molly!!
I share my finding that I just have Plus License, to use audit log is required to have Enterprise license.
Oh dang! This was integral to a custom app we built so I'm pretty confident there aren't any other methods to get that data. I've submitted it as a roadmap wishlist item in the past but probably not enough demand. Good luck!