Very Slow Load Times

Hi there,

Myself and my team have been using Wrike for a couple of years now. In the last few weeks, Wrike has been gradually running slower and slower, and I've had as many as three "Trying to Reconnect to the Server" messages in one day in the Wrike App. In the last couple of days, it's been particularly bad for every member of my team. We've also had issues with status manual status updates not sticking after they're selected - I'm guessing likely due to lag of some kind. We're all working remotely from our homes and our internet connections don't seem to be the issue. Some are running the App, others are running Wrike via a web browser.

Is there anything that can be done to resolve this?

Thanks!

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We've had this issue starting this week, with Tasks not loading, Reports coming up slow, and Analyze boards just giving a "spinning dial".  Several of our users have reached out to me to provide this feedback.  

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I can corroborate this as well.


Just this morning I had someone tell me that a dropdown menu in one of our request forms has recently (in the last few weeks) started taking 30 seconds to load (although admittedly it has 1200 items in it) after previously functioning perfectly well.


I've now automated that section of request form because it was costing the company about 60 - 90 minutes of engineers' time per day.

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We too are having issues, especially on tasks with a lot of content in them. Changing to s fresh, clean, Chromium browser has restored functionality, but clearly, something has or is changing in the Wrike app.

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Hello @everyone, our Support team is in touch with you via email. Please let me know if I can help with anything else 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Cansu Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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