Allow Approvals in Default Workflow

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Kelsey Smith

I'm not sure if there's a reason why approvals aren't allowed for the default workflow—but this would be extremely helpful!

Our agency uses one workflow for all projects and right now we are having to use a custom workflow (which is great) but the Default Workflow still pops up as an option in rare instances, despite updating the workflow for every space/folder/project I could conceivably update.

If I could add approvals to the Default Workflow, this would eliminate any confusion and prevent any items from getting lost in the fold. 

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Juan

Hi Kelsey Smith, thank you for sharing your use with the Community. Even though it is not possible to add approvals to the original Default Workflow, you can duplicate the Default Workflow and add approvals to its duplicate:
 
  
 
In this case, you would only need to ensure that the duplicate Default Workflow is applied to the relevant items to avoid any confusion.
 
Please, let us know if this solution could work for you and if you have any additional questions. Thank you!
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Kelsey Smith

@... this is the solution our agency currently has in place, it's just a bit tedious to have to make sure every workflow option is updated everywhere we use it currently. Is there a specific reason that the Default Workflow doesn't have this capability?

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Juan

Hi Kelsey Smith, thank you for getting back to me. The reason for the current limitations tied to the Default workflow, such as the impossibility to rename it or to add approvals to it, was an elaborate design choice to keep the default workflow as a failsafe.
 
I have passed your feedback to our Product Development Team and we will inform you if there are any changes to this feature.
 
Do you have any other questions? If so, please do let me know 🙂 
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Benjamin Rodd

I've come across this issue too. I'm using briefing forms and emails that create new tasks. Every task ends up with the wrong workflow because I've had to create a custom workflow because it allows approvals. I'm having to create elaborate automations to try to get around and not quite succeeded yet...

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Juan

Hi Benjamin Rodd, thank you for sharing your feedback with us, I've passed it on to our Product Team 👍 I understand this would be an important option for you and we'll keep you informed if any changes are implemented.

Please, let us know if there is anything else we could assist you with.

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